AMI | Our Journey

PRESENT

TOWARDS EXCELLENCE

Operations across a 95,000-square-foot area, a strategic location in Pune with 1800+ employees, and customers across the USA. We are becoming the most desired Business Process Management Partner for companies operating in Healthcare, Insurance and Legal domains.

2018-19

FIRST CHOICE

We quickly rose to prominence as the favored choice among companies operating in the Healthcare, Insurance and Legal domains, Our commitment to investing in great people, infrastructure, technology and operational excellence positioned us at the forefront of the industry.

2016-17

COMPREHENSIVE SOLUTIONS

We started broadening our expertise from Health Information Management to providing end-to-end solutions with excellence across the Healthcare, Insurance and Legal domains, — to further our purpose of making these services affordable to everyone.

2015

STRATEGIC SHIFT

We made a strategic choice to shift our focus from Lead generation and instead specialize as domain experts in Health Information Management Outsourcing. Our state-of-the-art offices now house a team of over 400 qualified and experienced professionals skilled in Record Retrieval, Review, and Summarization. We are dedicated to delivering world-class services to organizations operating in the Healthcare, Insurance and Legal domains, positioning us firmly on the path to becoming a prominent brand.

2014

EXPANDING HORIZONS

With over 200 employees and more than 10 esteemed U.S.-based clients in the Lead generation and Record Retrieval outsourcing domain, we successfully expanded into Medical Record Review and Summarization. Our revenue continued to rise, and AMI achieved an equilibrium between growth and stability.

2012-2013

NEW CITY

We shifted base to Pune, a city which presented us with the opportunity to hire better talent. We started exploring the potential of Record Retrieval by partnering with our existing clients in the Healthcare and Legal domain, here we truly began scaling up.

2010-2011

NO LOOKING BACK

We took on more challenging Lead generation projects. Now there were more than 35 people in our family.
We moved into a bigger and better office, we were growing fast.

2009

FIRST MILESTONE

The demand for our Lead generation services surged. We acquired an office, expanded our team to over 10 members, and appointed Ashfak Pirwani, the current COO, as the Operations manager. Despite our modest headcount, we successfully established a presence in the market.

2008

THE BEGINNING

AMI had a very modest beginning in an apartment in Ahmedabad, Gujarat with 5 employees in operations and Ali Merchant, the present CEO, as the sole manager. We ventured into Lead generation. We were new, but ambitious and determined to make an impact.

Our Journey

Here’s a glimpse into the journey that is our story.