Health Care Services
There are various reasons why a client may need their medical records retrieved from patients, hospitals, medical centers, or doctors. These clients may not have the proper system that has to be approached or even the time that is needed for this activity. The task does not end at the retrieval of this data; the medical records then have to be reviewed and a summary of the same has to be made as most insurance companies or lawyers who need this information may not have the time that is required to go through the full report. We at AM INFOWEB understand these needs of the clients and thus provide them with both “Medical Records Retrieval Services” as well as “Medical Records Review Services”
Why Are We The Best?
We have professional and well trained team that can efficiently provide you with any reports that you need in a well organised and in a manner that is easy to understand.
We can proudly say that we do not make our customers wait. We are able to respond to our clients requests or inquiries within 24 hours of them reaching out to us.
Our turn around time is the best in class. We work very well under pressure and can complete the process off retrieving your records in a timely manner.
Medical Records Retrieval Services
In 1996, the Health Insurance Portability and Accountability Act (HIPAA) was passed. This act ensured that there was access to patient’s records. You were allowed to request a copy of your medical records at any time from the healthcare provider, and these records had to be provided within 30 days. Some healthcare providers may have a nominal charge that was for the retrieval of these medical records.
There are also other cases in which an individual needs to gain access to another person’s records for insurance or legal purposes such as
- Reviewing benefits coverage and payments.
- In the case of a medical lawsuit
- During the settlement of a deceased person’s estate
Medical Records Review Services
When the medical records are gotten from the healthcare providers they can be very comprehensive and also contain some information that the insurance company or the law firm does not need. Along with the medical record retrieval, we at AM INFOWEB also help to provide a concise review of the medical records. Most lawyers and insurance agents do not have the time to go through all the records in detail and thus this service is very beneficial to the various companies. We play a major role by providing a Medical Record Summary of the records that can be used for a quick analysis and call-to-action without compromising the HIPAA Compliance. This helps to give you and your law firm or insurance agent a quick glance at the records without the risk of missing out on important information about the person’s medical profile.
Process of Medical Records Retrieval
The process of Medical Records Retrieval may seem as straightforward as just making a simple written request to your doctor in the form of a medical records request, those people who have a very complicated medical history and have had to be treated by multiple healthcare facilities may not find this as simple. The process of accessing medical records from multiple facilities may include the signing of a release form that allows them to process and gather all of your medical records and then make it accessible to you either online or by sending paper copies via mail or send you a CD that has the images of the records. Each healthcare facility that you contact will charge their own fee and you will also have to pay separate for the paper copies and the diagnostic images all this in addition to the charge for retrieval of medical records.
Why choose to outsource these services
In order to save time, most healthcare providers use a third party service provider to help respond to their patients as well as any other requests for medical records from any other sources. Medical record retrieval companies can help process and verify the medical record request forms and they are able to copy the records at the healthcare provider in such a way that meet the terms of HIPAA.
While it can be done by individuals themselves it is beneficial to choose a Medical Records Retrieval Services provider as they will be familiar with the retrieval process and they will be able to get the required records faster and more efficiently.
Many different organizations also such as insurance companies, medical device companies, regulatory companies like the US Food and Drug Administration (FDA), pharmaceutical companies, self-insured individuals and law firms use a third party service provider for the retrieval of medical records.