FROM START TO FLOURISH,

360° REVENUE CYCLE MANAGEMENT SOLUTIONS


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SOLUTIONS

  • Provider Enrollment and Credentialing Services
  • Patient Scheduling & Registration
  • Insurance Eligibility and Benefits Verification
  • Prior Authorization
  • Patient Demographics
  • Healthcare Call Center
  • Charge Entry and Charge Audit
  • Medical Coding Services
  • Clinical Documentation Improvement
  • Revenue Integrity
  • Medical Coding Audit
  • Payment Posting and Reconciliation
  • Accounts Receivable Management and Collections
  • Denial and Appeals Management
  • Underpayment Analysis and Recovery
  • Credit Balance
  • Patient Collections
  • Revenue Cycle Process Automation
  • Customer Contact Center
  • Provider Enrollment and Credentialing Services
  • Patient Scheduling & Registration
  • Insurance Eligibility and Benefits Verification
  • Prior Authorization
  • Patient Demographics
  • Healthcare Call Center
  • Charge Entry and Charge Audit
  • Medical Coding Services
  • Clinical Documentation Improvement
  • Revenue Integrity
  • Medical Coding Audit
  • Payment Posting and Reconciliation
  • Accounts Receivable Management and Collections
  • Denial and Appeals Management
  • Underpayment Analysis and Recovery
  • Credit Balance
  • Patient Collections
  • Revenue Cycle Process Automation
  • Customer Contact Center

Expertise and Specialization

With years of healthcare expertise, our RCM professionals make us a trusted partner in healthcare revenue cycle management services.

Customized Solutions

We customize our revenue cycle management services to align with the specific needs and objectives of each healthcare provider.

Technology Driven Approach

We deliver excellence by leveraging technologies like automation and data analytics by improving efficiency and accuracy considerably.

Compliance and Security

Safeguarding data is in our DNA: SOC 2 Type II, ISO-27001 certified, HIPAA compliant, with a 100% work-from-office policy for confidentiality.

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Elevate Your Operations:

The Next Generation of BPM Excellence.

This approach combines your deep understanding in your business with our advanced skills in automation, data analytics, and operational management. By working together, we enhance efficiency, drive transformation, and ensure you maintain oversight and control over your operations, all while benefiting from cutting-edge technological solutions and expert insights.


We collaboratively construct your secondary operations unit, seamlessly extending the capabilities of your onshore team and empowering them to achieve more.



Co-Managed Revenue Cycle Management Solutions

OUR CORE VALUES

EXCEED

EXCEED is our secret to achieving Excellence! Developed by our Founder and CEO, Ali Merchant the EXCEED philosophy serves as our organization's guiding light.


It's not just a business Jargon but each alphabet of EXCEED stands for a value that each employee from the CEO to the lowest of the rank at AMI follow passionately.


At the core of this philosophy is our commitment to our clients and the devotion to our purpose of making Healthcare, Insurance and Legal aid extremely affordable to everyone.

Innovative RCM Strategies helped Healthcare Provider to Exceed EBITDA Targets with AMI

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How a Healthcare Facility Improved Collections & Cut Rejections in half with AMI

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Revenue Cycle Management Solutions Reinvented: A Billing Company's Second Chapter With AMI

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What Our Clients Say

AMI has been an incredible partner, especially when we faced a major turning point with one of our multi-specialty hospital clients. After acquiring another hospital group, they decided to let go of their existing RCM partner, which meant we had to scale our operations rapidly to handle the sudden influx of volume. Thanks to AMI, we were able to grow our team quickly and efficiently by leveraging their expertise instead of adding more onshore resources. They felt like a seamless extension of our team, stepping in to ensure we could meet the increased demand without missing a beat.

COO, Billing Company

Working with AMI has been a great experience. They've done an amazing job handling the complexities of our RCM processes while keeping everything compliant with changing regulations. We've noticed a big improvement in reimbursements, thanks to their practical approach and smart strategies. It's clear they genuinely care about their clients and focus on getting results, which makes them a trusted partner for us.

Vice President RCM, Nationwide Healthcare Group

Before teaming up with AMI, our account receivables were seriously backed up. They took a close look at our operations and backlogs, and within a week, they proposed a 90-day plan to clear out our existing backlog. Their RCM Services in Healthcare streamlined our onshore and offshore operations, providing a complete process map. Now, we're all caught up with our account receivables, and most are cleared within the first 30 days. They also spotted issues in our initial intake process that were causing delays. AMI not only helped us clear our backlogs but also shared their suggestions at no cost on how to improve our onshore team's efficiency as well. We chose their co-managed operations model, where we shared our business goals, got strategic advice, and worked together to create a comprehensive solution.

VP, RCM Home Care Provider

AMI has really helped us fix our denial management process. They took the time to figure out what was causing the issues and put solutions in place that actually work. We've seen fewer denials and faster turnaround on appeals, which has made a huge difference for us. What used to be a constant headache is now running so much smoother.

CEO, Regional Hospital Group

We've worked with a bunch of RCM providers before, but AMI really stands out. Their co-managed approach lets us stay in the driver's seat while tapping into their expertise. They're super flexible and really get what we need, and we've seen a big difference in how quickly claims are getting resolved. Honestly, they feel more like part of our team than just another outsourced provider.

COO, Diagnostic Center Chain

One of the biggest struggles our clients deal with is managing aging claims, and AMI has been a game-changer for us in solving that. Their co-managed operations model ensures seamless collaboration, and their team is super organized, handling follow-ups efficiently, which has really helped clear out the backlog. Our clients are seeing better cash flow, and it's made a big difference in the trust they have in us. AMI makes it easier for us to do our job well.

CEO, Billing Company

FREQUENTLY ASKED QUESTION

AMI offers robust real-time reporting and analytics through our proprietary RCM dashboard. This dashboard allows healthcare organizations and billing companies to monitor key performance indicators (KPIs) such as days in accounts receivable (AR), claim denial rates, and payment posting times. Our clients benefit from customizable reports that provide deep insights into their revenue cycle performance, enabling data-driven decisions that optimize financial outcomes. On average, clients using AMI’s analytics tools see a 20% improvement in cash flow within the first six months.

Step 1. Pilot batch planning: Depending on the requirement, we would select trained resources and allocate them to our new client. (We hire resources with a minimum of 2-3 years' experience, who are further trained on compliance, security protocols, updated information on RCM, etc. and put on our Bench Resource Pool, so when there is a requisition from any new client or our existing clients, we can align the trained resources within 24 hours from our Bench Resource Pool, as this saves a lot of time and cost for us and our clients).

Step 2. IT Setup: We understand the IT infrastructure and get access to the clients system via a secure VPN channel and remote desktop.

Step 3. Training: Workflow training is conducted as per the client's existing process. The pilot batch is usually trained by the onshore trainer remotely via virtual training platforms (Like Zoom), which also acts as a Train The Trainer Program, post which all future training is done internally by the designated Trainer.

Step 4. Operations Knowledge Transfer: Understanding KPI's, every client follows a unique strategy to produce better results. At this stage, our ops team would understand the strategy and accordingly set up KPI's for your India team with us.

Step 5. On Job Training / Nesting: At this stage, the pilot batch is launched and the team begins performing quality control / data entry / inbound calls. And now it's time to observe the performance for the next few weeks.

Step 6. Evaluation: At this stage, a thorough evaluation of the Pilot is done based on our productivity and overall performance. The client would then proceed with signing a long term agreement and adding more team members when required.

AMI employs a multi-faceted approach to reducing claim processing times, leveraging technologies like robotic process automation (RPA) and AI-driven claim scrubbing. By automating routine tasks such as eligibility verification and coding validation, we can significantly speed up the claim submission process. Additionally, our proactive denial management strategies, powered by predictive analytics, help identify and resolve issues before claims are submitted. As a result, healthcare providers partnering with AMI typically see a 25% reduction in claim processing times and a 15% increase in cash flow.

AMI's experienced RCM team is well-versed in managing complex billing scenarios, including multi-payer claim submissions and cross-state billing requirements. We utilize advanced billing software, to manage diverse payer rules and regulations efficiently. Our team stays up-to-date with state-specific requirements, ensuring compliance and accuracy in every claim submission. AMI’s expertise in handling these complex cases leads to a 98% claim acceptance rate across multiple payers and states.

Absolutely. AMI prides itself on its ability to tailor RCM processes to meet the specific needs of each healthcare organization we work with. We start by conducting a thorough analysis of your current workflows and then design customized solutions that integrate seamlessly into your operations. Whether you require specialized coding for certain medical specialties or unique billing cycles, AMI’s flexible approach ensures that our services align perfectly with your organizational goals. Our clients appreciate the personalized support, which often leads to a 30% improvement in operational efficiency.

How Do you Get Started?

Understanding
Your Needs

Pilot Batch
Planning

IT Setup

Training

On Job Training /
Nesting

1
2
3
4
5

We'll schedule a discussion to understand your goals, challenges, and current operations in detail, ensuring we align our approach to meet your needs effectively.

Based on your volume and specific needs, we determine the ideal number of resources to start with, ensuring an efficient and tailored approach from the beginning.

We collaborate with your team to set up a secure VPN channel and remote desktop connection, ensuring seamless access with zero to minimal latency for efficiency.

We schedule for someone from your onshore team to virtually train our in-house trainer, we call it the 'Train the Trainer Program' along with the initial pilot group.

At this stage, the pilot batch is launched and the team starts working on the allocated accounts. It's time to observe the performance for the next few weeks.

Understanding Your Needs

We'll schedule a discussion to understand your goals, challenges, and current operations in detail, ensuring we align our approach to meet your needs effectively.

Pilot Batch Planning

Based on your volume and specific needs, we determine the ideal number of resources to start with, ensuring an efficient and tailored approach from the beginning.

IT Setup

We collaborate with your team to set up a secure VPN channel and remote desktop connection, ensuring seamless access with zero to minimal latency for efficiency.

Training

We schedule for someone from your onshore team to virtually train our in-house trainer, we call it the 'Train the Trainer Program' along with the initial pilot group.

On Job Training / Nesting

At this stage, the pilot batch is launched and the team starts working on the allocated accounts. It's time to observe the performance for the next few weeks.